Privacy Policy
Effective Date: 17/8/2024
At Pristine Clean, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact us via phone, email, or our website
- Request a quote or schedule a service
- Subscribe to our newsletter
- Participate in surveys or promotions
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Home address
- Payment information (for billing purposes)
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To process payments and send invoices
- To communicate with you regarding your service requests, inquiries, or appointments
- To send promotional materials, special offers, or other information we believe may interest you (you may opt-out of these communications at any time)
- To improve our services and customer experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in delivering our services (e.g., payment processors, hosting providers)
- Legal authorities if required by law or to protect our rights, property, or safety
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal information, subject to legal requirements
- Opt-out of receiving promotional communications from us
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pristine Clean
Phone: 07711582426